Legal Policy

Effective Date: June 27, 2026

Welcome to The Mobile Club. We are committed to conducting our business in a lawful, transparent, and customer-friendly manner. This Legal Policy outlines the legal terms governing the use of our website and the purchase of products from our online store.

By accessing or using our website, you agree to comply with this Legal Policy and all related policies published on our website.

1. Business Information

Business Name: The Mobile Club

Business Address:
No. 34/63, Mayor VR Ramanathan Salai,
Near Chetpet Signal,
Chetpet, Chennai – 600031, Tamil Nadu, India

Customer Support: +91 95000 00571

Email: support@themobileclub.in (Update with your official support email if different.)

2. Compliance with Applicable Laws

The Mobile Club operates in accordance with applicable laws of India, including:

  • Consumer Protection Act, 2019
  • Consumer Protection (E-Commerce) Rules, 2020
  • Digital Personal Data Protection Act, 2023 (as applicable)
  • Information Technology Act, 2000
  • Goods and Services Tax (GST) laws
  • Other applicable central and state laws

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images may vary slightly from the actual product.
  • Specifications may change due to manufacturer updates.
  • Availability is subject to stock.
  • Typographical or pricing errors may occasionally occur and may be corrected without prior notice.

4. Pricing and Taxes

  • All prices are displayed in Indian Rupees (INR).
  • Applicable GST and taxes are included unless otherwise stated.
  • Shipping charges, if applicable, are displayed during checkout.
  • Prices may change without prior notice.

5. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraud.
  • Verify customer information before dispatching an order.

6. Payments

Payments are processed through secure third-party payment gateways.

We do not store your complete card details, CVV, UPI PIN, or internet banking credentials.

7. Shipping and Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Other unforeseen circumstances

Please refer to our Shipping & Delivery Policy for complete details.

8. Returns, Refunds, and Replacements

Returns, refunds, and replacements are governed by our Return & Refund Policy.

Please review the policy before placing an order.

9. Warranty

Products covered by a manufacturer’s warranty should be serviced through the respective authorized service centers unless otherwise specified.

Warranty terms vary by manufacturer.

10. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design
  • Icons

is the property of The Mobile Club or its licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is prohibited.

11. User Responsibilities

Users agree not to:

  • Provide false information.
  • Engage in fraudulent transactions.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Misuse the website or its services.
  • Violate any applicable laws while using our website.

12. Limitation of Liability

To the fullest extent permitted by law, The Mobile Club shall not be liable for indirect, incidental, or consequential losses arising from:

  • Use of the website.
  • Delayed deliveries.
  • Product availability.
  • Third-party service interruptions.
  • Technical errors beyond our reasonable control.

Nothing in this policy excludes liability that cannot be excluded under applicable law.

13. Third-Party Services

Our website may integrate or link to third-party services, including:

  • Payment gateways
  • Courier and logistics providers
  • Analytics services
  • Marketing platforms

We are not responsible for the content, availability, or privacy practices of third-party websites or services.

14. Privacy and Data Protection

The collection, use, storage, and protection of your personal information are governed by our Privacy Policy.

15. Governing Law and Jurisdiction

This Legal Policy shall be governed by the laws of India.

Any dispute arising out of or relating to the use of our website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India, unless otherwise required by applicable law.

16. Changes to This Legal Policy

We may update this Legal Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

17. Contact Information

If you have any questions regarding this Legal Policy or any of our practices, please contact us:

The Mobile Club

Address:
No. 34/63, Mayor VR Ramanathan Salai,
Near Chetpet Signal,
Chetpet, Chennai – 600031, Tamil Nadu, India

Phone: +91 95000 00571

Email: support@themobileclub.in (Update with your official support email if different.)

Related Policies

For more information, please refer to the following pages on our website:

  • Privacy Policy
  • Terms & Conditions
  • Return & Refund Policy
  • Shipping & Delivery Policy
  • Payment Policy
  • Cookie Policy
  • Cancellation Policy
  • Warranty Policy

Recommended Additional Compliance for an Indian eCommerce Website

To align with Indian eCommerce requirements and build customer trust, consider including:

  • Grievance Redressal Policy with the name/designation or contact details of the grievance officer.
  • Cancellation Policy (if separate from the Return & Refund Policy).
  • Warranty Policy (for electronics and mobile accessories).
  • GST Details on invoices and, where appropriate, on the website.
  • Business Identity Information, such as your legal entity name and customer support details, to help customers identify the seller.

These policies should be reviewed periodically and tailored to your actual business practices. If needed, consult a qualified legal professional to ensure they reflect your operations and comply with current Indian laws.